You need to download “Google Authenticator” application before using the Google 2FA code. Scan the user center QR code in "Google Authenticator", or add the account and enter the 16-bit key below the QR code manually. Enter the login password for your account and the six digits in Google Authenticator. Click “Enable 2FA”.
Before enabling 2FA, write down and backup your 16-bit keys and keep them in a secure place. If your phone is lost or stolen, you can use this key to retrieve your account.
2FA setting steps:
- Log in and click 【Account】→【Safety】→【Google Authentication】on the top right.
- Download Google Authenticator, scan QR code to get Google authentication code, then you can start 2FA.
After that, it is necessary to fill in the corresponding 6 digits in Google Authenticator APP for login or other security operations in CoinExpress. The authentication code changes every 30 seconds. Please enter the latest authentication code.
iOS download link:
Android download link:
If phone is lost or Google authentication code is lost, how to do?
- Highly recommend when you bind your 2FA, please save your key or QR code. If you lost your phone, you can bind it on your new phone.
- If you forgot your backup key or QR code, please send your photo with ID card and phone number to email@example.com to apply to unbound Google authentication code, after the process of staff, you can re-bind the new Google authentication code.